Shipping policy
Shipping Policy
At bttr global, we ship our products to customers worldwide from South Korea. Please note that international shipping times may vary due to customs procedures, local postal services, and other external factors.
Shipping Timeframe
After order confirmation and product preparation, shipping to international destinations generally takes up to 14 business days. Actual delivery times may vary depending on country-specific customs and local delivery conditions, and may exceed 14 days in some cases.
Below are estimated delivery times by region (from the time of dispatch):
- Asia-Pacific: 5–14 days
- North America / Europe: 7–14 days
- Rest of the World: 10–14 days or more
Order Processing Time
After placing your order, please allow 1–3 business days for product preparation and dispatch. During peak seasons (e.g., holiday seasons, sales events), processing times may be slightly longer.
Shipping Tracking
Once your order has been shipped, we will send you a shipping confirmation email with your tracking number. You can track your shipment through the carrier's website. Please note that tracking information may take up to 2–3 business days to update.
Contact Us
If you have any questions about your shipment, please contact us at official@pointbreak.kr.